Emotional intelligence of a leader

Many people ask themselves if a leader can be born or become one. I am not sure that I know the answer to this question, but I am sure of the following: many necessary skills can be learned - I mean what is commonly called emotional intelligence.

The power of optimism

The resilience and optimism of a leader is so important, because who wants to follow you if it doesn't change anything? People need to believe that they can make the future better. They must feel the potential to create a better tomorrow. And if you deprive them of this, it is very difficult to achieve anything, especially in difficult times. I consider optimism a state of mind rather than an assessment of risk, reward, or failure in a given situation. Optimism means that you give yourself the opportunity to try to improve the situation. Being a pessimist means you are giving yourself a chance to leave. That is, if the situation cannot get better, why make an effort?

Success is not guaranteed. But it is excluded if you are pessimistic. I think optimism is almost the responsibility of people who have the potential to make the world a better place. That's why I stick with it - optimism increases the chances that you will succeed in your mission, whatever it may be, in the vast majority of cases. And if not, then the people who were with you on the team will still be proud of what they did.

Facing criticism

Many wise people have said something like this: if you want to lead any endeavor, you must find a way to take criticism seriously, but not personally. And in business, this is easiest to do, especially when you know very well that many of the people who criticize you do not really care about your success. I love to quote Benjamin Franklin who wrote that our enemies are our friends because they show us our shortcomings. It's amazing how this thought helps to properly accept criticism: if you find something that I'm doing wrong, tell me and we'll fix it. You need to have a lot of self-discipline and take criticism seriously, but not personally.

You must always energize the people in your team. Always encourage them to take reasonable risks and understand that acknowledging a mistake or analyzing its consequences, if you were going in the right direction, is the fastest way to further progress.

A true leader will try to maximize the human potential - the potential of everyone.


When building a team, one of the most important rules for me is to bring in complementary people with different backgrounds to achieve a common goal. When you are putting together a team, I think that you, as a leader, should be aware of your own strengths and weaknesses, because this will tell you who else you need on the team. I mean, I always strive to have narrow specialists in my team or teams who would know more than I do in specific topics. We would never succeed at anything if we had to rely on the knowledge of only a few experts. Everyone has their own experience and sees the solution of problems in different ways, which together makes it possible to see the situation from a variety of angles.

It is valuable to have a variety of opinions if you have a variety of tasks. And if a company is faced with a problem for which there is no 100% reliable answer, then we know that teams of specialists with diverse backgrounds make the best decisions. In support of this, our own experience and a lot of research proving that teams of experts with diverse experience make much more effective decisions than homogeneous groups, and even more so, lone geniuses.

The diversity of experiences, perceptions and preferences of team members, united in an effort to solve a common problem, becomes an invaluable asset and an unstoppable force. By bringing together talented people, you certainly win.

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